FAQ

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Surface Hub is a powerful team collaboration device designed to advance the way people work together naturally. Surface Hub enables engaging and productive meetings with its large multi-touch display, responsive pen and inking experience, built-in video conferencing and on-board Office apps. You can walk up and join a Skype for Business meeting with a single tap, and share content effortlessly, so that you spend your time connecting to people rather than technology. And since you can easily send meeting notes and content after your meeting ends, you can save time and effort by instantly communicating outcomes and action points.
Microsoft Surface Hub is designed to facilitate and enhance collaboration and teamwork in the modern workplace.  Click here to read Customer Stories from the fields of healthcare, education, technology, and small- and medium-sized business.  
Information on dimensions and sizes is available here.
Advanced has installed a Surface Hub system as part of our upgraded state-of-the-art collaboration experience in our executive briefing center.  Click here to book a demo
Hardware Support (Device, Power Cord, Keyboard, Pen) - 1 Year Software Support - 90 Days Stand Replacement - 1 Year
Surface Hub can only be transported and/or installed and used in a vertical landscape orientation and following the official Mounting and Assembling Guides. Any other position (tilted any angle, horizontally flat as a surface, etc.) are not supported by Microsoft and will void warranty.
There are a couple ways you can control updates to your Surface Hub:
  1. Windows Server Update Service (WSUS)
  2. Windows Update for Business (WUfB) is a set of features new to Windows 10, designed to provide enterprises additional control over how and when Windows Update installs releases, while reducing device management costs. WUfB can be configured using MDM policies, which means they can be deployed over System Center Configuration Manager (SCCM) and other MDM solutions.
Update management using SCCM requires the Configuration Manager client, which is not supported on Surface Hub.
Surface Hub can be used continuously for up to 18 hours a day. Nonetheless, Surface Hub is optimized for efficiency. To extend the life of the device, Surface Hub uses smart sensors to turn off the LCD when it detects that no one is near it, so there is no need to turn it off at the end of the day. If the unit is installed in a 24-hour traffic situation, the sensors can be disabled so that it can comply with the 18-hours-perday requirement.
No. Surface Hub is designed to be “appliance-like” in both how it is used and how it is managed. Group Policy is designed for managing PCs and servers, and contains thousands of different knobs and levers— the vast majority of which does not apply for Surface Hub. You can manage Surface Hub using an existing Mobile Device Management (MDM) solution that you may be using for iOS and Android devices.
Yes. Surface Hub can be managed using your existing Configuration Manager (CM) infrastructure. The current branch of CM supports modern devices that do not require the Configuration Manager client to manage them, including Surface Hub. This requires an Intune subscription, but you can continue to use CM's administrative console as your "single pane of glass" for managing all of your devices. Note that you can also manage Surface Hub using an existing MDM solution that you may be using for iOS and Android devices.
Yes. Surface Hub can be managed using an existing MDM solution that you may be using for iOS and Android devices.